Our 24-hour Help Desk and Work Control Center links it all together. Service requests are handled carefully and logged into the latest CAFM (Computer-Aided Facilities Management) software from SAP.
Request services online and view the status of each job with the click of a button. CAFM dashboards give you live reports on your contracts, so you can keep up to speed with how well we’re doing. From here, measure all performance parameters, such as:
Planned Activities Achieved
Passed Audits
Passed Service Requests
Trend Analysis
Evidence of Improvement
Customer Satisfaction Surveys
Training and Development
Number of Safe Man-Hours
Count On Completion
This rich service hub allows us to extend your asset lifecycle, track maintenance costs, prevent equipment failures, reduce costly downtimes, and lower maintenance budgets.