What is the integrated facility management?

March 29, 2021by Haya
What are the integrated facility management companies and their services?


With the accelerated technological growth, the complexities and requirements of systems have increased, and supervision of buildings and facilities requires very careful observation. As the complexities of modern buildings increased in lots of different aspects, maintenance requirements have doubled, safety and operational technologies became more sophisticated, and new state regulations were introduced, thus increasing the expectations of those who frequent the buildings. All the while, building owners are unable to understand and fulfill the ever-changing requirements.

Hence, the concept of integrated facility management was introduced, which is a harmonious smooth management model with a core objective of coordinating between the buildings, personnel, and infrastructure, as well as providing energy, water and drainage services, all while paying attention to cleaning, afforestation, periodic and corrective maintenance, asset management, and security and safety services. Which aims to extend the longevity of the facility and preserve assets, which is often accomplished by a multidisciplinary and diverse team of experts, who manage the building through intelligent systems that seek to achieve harmony.


Why integrated facility management companies? 

The relationship between integrated facility management companies and their clients is based on conveying the true value of managing buildings and facilities. Through the competitive advantage which is the ability to seamlessly fulfill the needs of the facility owners, while ensuring employee and customer satisfaction.

Facility management officials should not be bothered with contacting landscapers every time they need the garden taken care of, or renew the cleaning company’s expiring contract, or organizing between the security personnel and the maintenance crew during maintenance hours. With integrated facility management, operations will become smoother, with a great team of professionals to guarantee your organizational efficiency.

Through the process of integration, you, as an employer, will establish many essential features that are not commonly available when looking for companies to manage your facilities, which include but are not limited to the following:

  1. A Constantly updated communication channel between the different service teams available to the company, which speeds up the process of completing the task and following up on the progress of work through a common contact point. That is, reducing cost and time spent on tasks.
  2. Accurate calculation of annual and monthly costs, which yields cost reduction by ensuring clarity of the responsibilities of the company in advance.
  3. Extending the longevity of current facilities and systems through continuous and diligent monitoring, which assists with risk avoidance and management with minimal interference. So you won’t have to wonder if the fire detectors are working well, or whether or not the air conditioners ready for next summer.


Services provided by Integrated Facility Management

We made it easy, here is a complete and detailed list of services provided.

Security and safety services

Security and safety services are among the building’s most essential features, which include the installation of advanced surveillance camera systems, and modern fire detection systems that contribute to automatically extinguishing fires without the need for human intervention. This service extends to include the periodic maintenance of these systems to ensure their efficiency over time. Besides providing excellent security staff based on the needs of your facilities. 

Maintenance and operation services

This service consists of general maintenance, urgent repairs, and periodic checkups on facilities such as the sewage system, heating, air-conditioning, and ventilation systems, as well as waste disposal with modern and environmentally friendly systems.

In addition to maintenance, this also includes the operation of the buildings, such as parking services in commercial buildings, and the management of operations such as registering new tenants or receiving potential customers. 

Agricultural and landscaping services

This service is not limited to plants maintenance, but rather includes a dedicated process of studying the type of soil and its readiness for afforestation, and choosing the type of plants best suited for the surrounding environment. As well as providing landscaping maintenance services and pest control.

Customer Service

To solve any problem your customers come across, the facility management company should provide 24/7 customer service. Accidents don’t make appointments, so you shouldn’t make the customer wait until the morning to resolve them.

Cleaning services

Cleaning services form an integral part of facility management services, and their integration with other services makes a tangible difference. This includes but is not limited to the following:

    • Cleaning elevated windows and building fronts
    • Cleaning carpets, furniture with various types of wood and textile
    • Clean various types of the floors, such as marble, wood, and ceramic floors
    • Cleaning cars for company buildings or residential complexes
    • Cleaning offices and commercial buildings daily

And our advice is to ensure the use of environmentally friendly cleaning supplies.

Events and hospitality management services

Whether you are considering hiring a service provider for a condominium or your own company’s offices, a facility management service provider can coordinate and arrange important logistics and hospitality events all based on the type of event and the number of attendees.

Energy efficiency services

The service provider must be fully capable of installing energy-efficient systems that ensure the distribution of energy in an appropriate manner that prevents excessive energy consumption thus reducing cost. At the same time, it prevents interruptions in the power supply and provides reliable alternatives for backup.

Finally, we suggest that you visit one of the facilities operated by the Integrated Facility Management Company before signing the contract to see for yourself! Come along and witness how the work is being done and the extent of our professionalism, you can also verify the degree of the company’s classification in the Ministry of Municipal and Rural Affairs in the Kingdom or the companies approved by the Monsha’at Initiative or the General Authority for Contractors.

At Takamul AlOula Facility Management, we guarantee you a smooth and thoughtful system of operation according to the needs of your facilities, and we offer you different services centered on one goal, which is to extend the longevity of your assets.